Where to begin? Well, I was in the market for a newer automobile, and with today’s world shrinking to the size of the internet, my frugality and love of high-end products, a trait my mother used to term, “champagne taste and a beer pocketbook,” I decided to search on Craigslist and other internet sites for my new ride. A long story kept short, I found the ad for what is now my black and tan 2007 BMW X3 and thought it was a private sale. My theory was to buy privately, hence saving the dealer commission and markup. After contacting your dealership and then speaking with you, I was truly amazed at your service and response. Although your price was initially slightly higher than some comparable private sale vehicles I was considering, simply by requesting your lowest price – I actually received it in email! No haggling, song and dance, guilt trip, hype, etc., simply they answers to my questions, and a price that was comparable at least, if not lower than private sales. Since I was set on a low mileage, one owner, no pets, no smoking, no children, never seen snow, never hit automobile, I knew enough to commit once I’d found it at your dealership. One catch though. I live in Massachusetts, and you’re in Virginia. No worries. Some good conversation, a short flight in a private plane, and your willingness to even meet me on a Sunday when your business is usually closed, combined with your comforting assurance that the car was everything you said it was, and we had a deal. To say the least, I could not have been happier with my experience. Even when I had questions during my 600 mile drive, I contacted you and you replied quickly and courteously. I have been telling “our” story in our small town and several other people have fallen heavily “in like” with your dealership. I would not be surprised to find some referrals with my name on their lips. My experience even inspired me to write a“Money Doctor blog” about buying high-end items without overspending! Perhaps I’ll forward it to you when it’s finished.
Thanks again for a wonderful experience. I’m enjoying the automobile immensely. It looks like Halloween in my garage next to the hot orange MINI S J
Frances Rahaim, Ph.D.
President, PowerDownDebt, Inc.